Deliveries Key Points
- Vehicle Access
- Unloading of materials
- Handling & Storage
- Delivery Areas & Charges
- Areas Eligible for next day delivery:
Phone to order
Lines open 7:30 - 17:00 Mon - Fri
Next Day Delivery
We offer next day delivery, when required, for our normal delivery days (Monday to Friday) and normal delivery areas (see bottom of page). Customers are requested to phone in before 12.00 noon on the day prior to delivery with their complete product listing, delivery address and payment details. Sometimes we have the flexibility to extend this cut off time depending on area, lorry weights and products required.
Deliveries are arranged on the understanding that we can gain vehicular access to the delivery address; please advise of any possible vehicle restrictions. Postcodes for deliveries are essential; if there is no formal postal address (e.g. isolated barn conversion or stables) then please provide detailed directions. Telephone numbers for whoever is receiving the delivery are also required, if we cannot contact you then we may have to reschedule your delivery.
Unloading of materials
Please note that a suitable and secure unloading area should be available within six metres of the vehicles parking space. If there is no suitable offloading place then the customer is responsible for transporting the products to a safe storage place. For larger deliveries we prefer to deliver using a lorry with mechanical offload, where there are access problems for these vehicles we would require a fork lift or able-bodied persons to help with the delivery.
Delivery Areas & Charges
Most deliveries for JamesHardie products don’t incur delivery charges, the customer pays for the products and they receive free delivery. However, we do sometimes get requests for deliveries that are either very small, or a long distance from our base in South Devon. We would like to make all deliveries free, but the reality is that some deliveries may incur a cost to reflect the transport costs incurred.
Areas Eligible for next day delivery:
Abbotskerswell, Ashburton, Bantham, Bicton, Bittaford, Bovey Tracey, Brixham, Buckfastleigh, Chudleigh, Dartmouth, Dartington, Dawlish, Denbury, Diptford, Exeter, Halwell, Ideford, Ipplepen, Ivybridge, Kenn, Kingsbridge, Kingskerswell, Kingston, Kingswear, Landscove, Lee Mill, Littlehempston, Loddiswell, Manaton, Modbury, Newton Abbot, Ogwell, Paignton, Pinhoe, Plympton, Plymouth, Plymstock, Salcombe, Saltash, Slapton, South Brent, Starcross, Staverton, Teignmouth, Topsham, Torquay, Totnes, Ugborough, Wrangaton.