Sales Customer Services Apprenticeship

10th October 2018

We have an opportunity for a Customer Service Apprenticeship at Southern Timber. We are one of the largest and fastest growing independent Timber Merchants in the South West. Based at our sizeable Ipplepen site, we deliver timber and associated products across Devon, Cornwall and beyond. The sales office and shop has recently undergone a major redevelopment. We like our new, purpose built working environment. This is a great opportunity to kick start a career in a dynamic business. We are passionate about providing outstanding service to our customers in an industry that is thriving.

Training Provider South Devon College

The Customer Service Apprenticeship would suit somebody looking to develop into a confident team player.  Your working week would be for 5 days and 8 hours per day with a weekly wage of £220. Apprenticeship duration is for 18 months. The role means working efficiently and flexibly in a fast-paced sales environment. As an Apprentice you will receive on the job training which will lead to a nationally accredited qualification.  South Devon College will work closely with Southern Timber to plan, deliver and support training.  This will continue through the duration of the apprenticeship. There is a requirement to attend approximately 8 college days on the Paignton Campus. For more details  see here

Responsibilities will include:

• Serving customers in our shop
• Providing estimates
• Taking orders and processing payments
• Answering the phone and making sales calls
• Further duties and responsibilities as knowledge grows

Desired skills:

• Good communicator
• Ability to work on own and use initiative
• Ability and willingness to learn
• Computer literate
• A great team player
• Full UK driving licence is beneficial but not essential

Personal qualities

Good attitude
Needs to have a high level of motivation

Desired qualifications

Good maths and English skills (A*-C / 4-9 in both subjects or equivalent is preferable)

Future prospects

We are a dynamic firm with many prospects in both accounts and sales depending on the applicant

Things to consider

You will need to have access to public transport or a Driving Licence, so that you can travel to work and college
You will require a willingness to develop your knowledge and skills both in the workplace and in college

To apply, please send CV and covering letter to fred@southern-timber.co.uk

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Sales Customer Services Apprenticeship

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